UNILEVER Zambia says consumers’ safety and satisfaction are the company’s highest priorities.
In a video posted on Facebook, an unidentified woman is shown putting scoops of Blue Band spread for bread in boiling water but the product remained insoluble.
“This is Blue Band, I bought it from Pick n Pay at Woodlands Shopping Mall. I think this Blue Band is not safe for human consumption. Let me show you what I just discovered…the Blue Band doesn’t melt in [hot] water. What are we feeding on? What happens when it goes in the stomach? This is not safe…the Blue band is not melting in hot boiling water and it has to go in the stomach…is this safe?” she wondered.
Unilever has, however, assured its customers and stakeholders that the company remained committed to the highest standards of manufacturing process, marketing and sales.
It explained that Blue Band was in two variants – with one made to withstand high temperatures.
“Our attention has been drawn to an online video on Blue Band. We wish to assure our customers and stakeholders that Unilever remains committed to the highest standards of manufacturing process, marketing and sales. There are two variants of Blue Band: Blue Band Spread for Bread and Blue Band original. Blue Band spread for bread is a very delicate and sensitive low fat product. To withstand the high temperatures, harsh distribution conditions experienced locally and to the markets we export to and to ensure it remains stable throughout its shelf life, it needs extra ingredients,” stated Unilever.
“We use emulsifiers made from vegetable oils, which helps to bind the low fat, water, and other constituents together to prevent separation. As a result, Blue Band Spread is very stable and does not easily melt at high temperatures. Emulsifiers are ingredients commonly used in the manufacture of food and confectionery. When using Blue Band Spread for bread for cooking, it will not melt like the Blue Band Original, which is ideal for baking and cooking. Hence the reason it is recommended to solely use for SPREADING. Unilever Nigeria products are and continue to be made to the highest quality standards that meet both local and global guidelines for our consumer optimal satisfaction.”
And Unilever Zambia in a statement issued today reassured consumers and customers that Blue Band products were safe to consume as they meet all local and global health guidelines and manufacturing standards.
“There are two variants of Blue Band: Blue Band Spread for bread and Blue Band Original. Blue Brand spread for bread has been made with specific ingredients so consumers in high temperature climates can enjoy it. These ingredients include emulsifiers, which make the product very stable and prevent it from melting at high temperatures,” it stated.
“Emulsifiers are found in nature and are made from soybeans, sunflower and castor oil. They are commonly used in the manufacturing of food and confectionary. In Blue Band spread for bread, they are used to bind together the fat, water and other ingredients to prevent the spread from melting, which is why the Blue Band spread for bread product did not melt in the video. If Blue Band Original had been used in the same demonstration, it would have melted.”
It stated that the company was working with customers and relevant authorities to reassure that Blue Brand products meet all quality and safety standards and are safe for consumers to enjoy.