TRANSPORT minister Brian Mushimba says he is saddened that there are some unscrupulous people or groups of individuals who have taken advantage of the growth in the mobile money sector to defraud innocent citizens of their hard-earned money.
Launching the Zampay Number Neutral capability feature at Zamtel House yesterday, Dr Mushimba said his office has received numerous reports of cases where unsuspecting people have fallen victim to a treacherous syndicate.
“These criminal acts if left unabated have the potential to erode all the confidence we have built in the mobile money ecosystem,” he said.
Dr Mushimba said he was informed that the Number Neutral capability feature on ZamPay would allow customers on all networks to download the ZamPay Application and enjoy the benefits of transacting using the QR code.
“With the ZamPay number neutral capability feature, ZamPay will no longer be restricted to Zamtel customers but will be opened up to customers on all networks. This additional feature will not only ease the process of transacting for many but will positively impact on people’s day-to-day lives,” he said.
Mushimba said the government through the 7th National Development plan has set out to promote financial inclusion especially for people in the rural parts of the country.
“My governments desire is to grow the number of people with access to financial services to more than 60 per cent by the year 2030. We therefore, believe that the launch of the number neutral feature on ZamPay will go a long way in addressing the financial gaps we are currently experiencing. I am also encouraged to see that companies such as Zamtel are continuously innovating and aligning with governments efforts to achieving that goal,” he said.
Dr Mushimba said the country had in the recent past witnessed exponential growth in the number of financial service providers especially in the mobile money sector.
‘This is not only a demonstration of the confidence that the investors have in the economy but also highlights a paradigm shift in the mindset of our people towards a cashless society. This is as it should be,” he said.
“However, I am saddened to mention that there are some unscrupulous people or groups of individuals who have taken advantage of the growth in the mobile money sector to defraud innocent citizens of their hard-earned money.”
Dr Mushimba said his ministry, through ZICTA and the investigative wings of government, was working round the clock to clamp down on fraudsters.
“My ministry is also finalising the establishment of the Zambia National Cyber Security Agency which will re-enforce government’s efforts in bringing such perpetrators to book,” he said.
Dr Mushimba urged Zambians to use recognised and authorised mobile money platforms such as ZamPay to send, receive money, and carry out any transaction for their goods and services.
He said payment solutions such as ZamPay would provide essential solutions that would help ease service delivery and improve overall business operations.
“ZamPay will help a number of large and small businesses reduce the cost of doing business and handling cash. It therefore follows that embracing digital payment solutions like ZamPay will fast-track my government’s efforts towards achieving a cashless culture and economy,” Dr Mushimba said.
He said the era of moving with a lot of cash in the wallet is now gone.
“I wish to assure the public that I was the first government official to use ZamPay to pay for my groceries at SPAR Arcades and I have since found the platform to be the smartest and most convenient way of transacting. All I am required to do is to Scan and Pay for my groceries using my phone,” said Dr Mushimba.
Zamtel chief executive officer Sydney Mupeta said in December last year, Zamtel launched an innovative payment solution called ZamPay which only requires customers to scan a QR code using their mobile phones.
“However, from the time the payment platform was launched, only customers on the Zamtel network have been able to access the product and use it for their transactions,” he said. “The ZamPay platform was not accessible to customers on the other networks except to those on Zamtel. However, the Number Neutral capability feature we are launching today will now allow customers on all networks to download the ZamPay Application and be able to enjoy the benefits of transacting by simply scanning a QR code using their mobile devices.”
Mupeta urged the public to download the ZamPay Application on Google Play store.
He said Zamtel had embarked on a transformational journey towards digitisation and would be coming up with other innovative products and services that were relevant and bring convenience to people’s lives.
He called on business houses to register as merchants on ZamPay.
“A huge number of businesses from various economic sectors have so far registered as merchants from the time we launched the product last year. With the launch of the number neutral feature on ZamPay, a lot of people will start making transactions using this payment solution and this calls for business houses to prepare themselves for this unprecedented demand for the ZamPay service,” said Mupeta.